Pause and resume subscriptions
Last updated
Last updated
You can pause active copy-trading and MAM subscriptions in the Back Office as well as resume the previously paused subscriptions.
PAMM subscriptions can't be paused.
After a subscription is paused, the following happens:
New positions opened on a master account are no longer copied to a subscribed investment account.
The payment of fees continues according to the subscription fee plan.
Pause a subscription as follows:
For copy-trading subscriptions, go to Investment platform > B2COPY > Subscriptions. For MAM subscriptions, go to Investment platform > Mam > Subscriptions.
Select the subscription, and then click the Pause button displayed in the Is Paused column.
To filter active subscriptions that can be paused, select No in the Is Paused filter field.
Confirm the action in the displayed popup.
Alternatively, you can view the subscription details before pausing it by clicking the Edit button.
To pause the selected subscription from the details page, on the Subscription properties tab, click the Actions button in the upper-right page corner, and then select Pause in the dropdown.
In the subscription details, the Status field is changed from Subscribed to Paused.
You can resume subscriptions that were paused in the Back Office or by investors in the Web UI.
After resuming a subscription, new positions opened on a master account will be copied to a subscribed investment account.
Resume a subscription as follows:
For copy-trading subscriptions, go to Investment platform > B2COPY > Subscriptions. For MAM subscriptions, go to Investment platform > Mam > Subscriptions.
Select the subscription, and then click the Unpause button displayed in the Is Paused column.
To filter paused subscriptions, select Yes in the Is Paused filter field.
Confirm the action in the displayed popup.
Alternatively, you can resume a subscription from the details page. To navigate to the subscription details, click the Edit button.
To resume the selected subscription, on the Subscription properties tab, click the Actions button in the upper-right page corner, and then select Resume in the dropdown.
In the subscription details, the Status field is changed from Paused to Subscribed.
