Terminate or reactivate a subscription
Last updated
Last updated
It's possible to terminate subscriptions in the Back Office. When you terminate a subscription, you unsubscribe an investment account from a master account. Terminated subscriptions can be reactivated if needed.
After a subscription is terminated, the following happens:
If there are open positions on the investment account, the positions are closed, and the fees are immediately deducted from the investment account according to the subscription fee plan. After that, the subscription is terminated.
If open positions can't be closed because a trading session for those positions is currently closed, the subscription remains active. When the trading session for the open positions resumes, the positions are closed, the fees are charged, and the subscription is terminated.
Terminate a subscription as follows:
Go to Investment Platform and expand the required platform instance.
For copy-trading subscriptions, go to B2COPY > Subscriptions. For MAM subscriptions, go to Mam > Subscriptions. For PAMM subscriptions, go to Pamm > Subscriptions.
Select the subscription, and then click the Unsubscribe button displayed in the Status column.
To filter active subscriptions, select Subscribed in the Status filter field.
Confirm the action in the displayed popup.
Alternatively, you can view the subscription details before terminating it by clicking the Edit button.
To terminate the selected subscription from the details page, on the Subscription properties tab, click the Actions button in the upper-right page corner, and then select Unsubscribe in the dropdown.
In the subscription details, the Status field is changed to Unsubscribed, and the date and time when the subscription was terminated are displayed under the Unsubscribed field.
You can make active again subscriptions that were terminated in the Back Office or by investors in the Web UI.
After reactivating a subscription, the existing open positions on the master account won't be copied to the investment account. Only positions opened on the master account after the subscription has been reactivated will be copied to the investment account.
Reactivate a subscription as follows:
For copy-trading subscriptions, go to B2COPY > Subscriptions. For MAM subscriptions, go to Mam > Subscriptions. For PAMM subscriptions, go to Pamm > Subscriptions.
Select the subscription, and then click the Subscribe button displayed in the Status column.
To filter terminated subscriptions, select Unsubscribed in the Status filter field.
Confirm the action in the displayed popup.
Alternatively, you can reactivate a subscription from the details page. To navigate to the subscription details, click the Edit button.
To reactivate the selected subscription, on the Subscription properties tab, click the Actions button in the upper-right page corner, and then select Subscribe in the dropdown.
In the subscription details, the Status field is changed to Subscribed.
