# Change client profile statuses

*Applicable to standalone solutions only*

Client profiles can have one of two statuses: **Active** or **Blocked**. Blocked clients can't sign in to the Web UI and perform any actions.

To change a client profile status:

{% stepper %}
{% step %}
Expand the **Clients** menu.
{% endstep %}

{% step %}
Go to **Users** in the menu.
{% endstep %}

{% step %}
If you have several platform instances (such as MT4 or MT5), make sure you are in the correct instance, or go to it using the switcher in the upper-left page corner.
{% endstep %}

{% step %}
Select the client and click the profile identifier in the **Id** column to open the profile details.

You can quickly find the client by entering their email in the search box.
{% endstep %}

{% step %}
In the profile details, click **Edit** in the **General Information** section.
{% endstep %}

{% step %}
In the **Status** dropdown, select the appropriate status: **Active** or **Blocked**.
{% endstep %}

{% step %}
Click **Save** to change the status.
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.b2copy.b2broker.com/admin-panel-guide/manage-clients/change-client-profile-statuses.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.