Terminate and restore subscriptions

Learn how to terminate and restore subscriptions in the Admin panel

You can terminate subscriptions in the Admin panel. When a subscription is terminated, the investment account is unsubscribed from the master account.

Terminated subscriptions can be restored, meaning that the investment accounts is resubscribed to the master account.

Terminate a subscription

When an investment account is unsubscribed from a master account:

• If there are open positions on the investment account:

  • Depending on the Keep positions on unsub setting, the positions are either closed or kept open. For details on this setting, refer to Configure trading settings for copy trading and MAM.

  • Fees are deducted according to the subscription fee plan.

  • The subscription is then terminated.

• If open positions can't be closed because the trading session is currently closed:

  • The subscription is marked as Unsub in progress until the trading session resumes.

  • Once the session resumes, the positions are closed.

  • Fees are deducted according to the subscription fee plan.

  • The subscription is then terminated.

To terminate a subscription:

1

Expand the Copy Trading, PAMM, or MAM menu.

2

Go to Links.

3

If you have several platform instances (such as MT4, MT5, or cTrader), make sure you are in the correct instance, or switch to it using the selector in the upper-left corner of the page.

4

Select the subscription and click the Actions button (⋮) on the right side of the subscription row, then click Unsubscribe.

Alternatively, you can click identifier in the Link ID column to open the subscription details, and then click Unsubscribe from the details page.

Unsubscribe

5

Confirm the action in the popup that appears.

The subscription status changes to Unsubscribed when the unsubscription process is complete.

Restore a subscription

When a subscription is restored, position copying from the master account to the investment account starts again. The open positions on the master account will be copied depending on the configured settings:

• Copy on resub

• Copy only new on resub

For details on these settings, refer to Configure trading settings for copy trading and MAM.

To restore a subscription:

1

Expand the Copy Trading, PAMM, or MAM menu.

2

Go to Links.

3

If you have several platform instances (such as MT4, MT5, or cTrader), make sure you are in the correct instance, or switch to it using the selector in the upper-left corner of the page.

4

Select the subscription and click the Actions button (⋮) on the right side of the subscription row, then click Restore Link.

Alternatively, you can click identifier in the Link ID column to open the subscription details, and then click Restore Link from the details page.

Restore Link

5

Confirm the action in the popup that appears.

The subscription status changes to Subscribed.