Reset your account password

Learn how to reset the password for your MT4/5 accounts directly from the Web UI

You can reset passwords for your MT4/5 accounts in the Web UI.

For cTrader accounts, passwords can't be reset, as all cTrader accounts are linked to a single cTrader ID, which uses one password for that ID.

To reset a password:

1

In the main menu, expand the respective item, such as B2COPY, MAM, or PAMM, and then click My Accounts under the desired platform, if more than one is available.

2

Click the account in the list.

3

In the account details, go to Settings.

Reset password

4

Select either of the two options:

• Random (recommended) – to generate a new secure password

• Manual – to enter a new password‍

Select the password change option

5

Click Proceed.

6

If you selected the Random option, check your incoming emails. The generated password has been sent to the email address that you use for signing in to the Web UI.

7

If you selected the Manual option, enter in the popup a confirmation code sent to your email address, and then click Proceed.

8

In the New password popup, enter a new password, and then confirm the new password by re-entering it. After that, click Proceed.

You've successfully changed the password of the selected trading account.