Reset your account password
Last updated
Last updated
You can reset passwords for your MT4/5 accounts in the Web UI.
For cTrader accounts, passwords can't be reset, as all cTrader accounts are linked to a single cTrader ID, which uses one password for that ID.
To reset a password:
In the main menu, expand the respective item, such as B2COPY, MAM, or PAMM, and then click My Accounts under the desired platform, if more than one is available.
Click the account in the list.
In the account details, go to Settings.
Select either of the two options:
Random (recommended) – to generate a new secure password
Manual – to enter a new password
Click Proceed.
If you selected the Random option, check your incoming emails. The generated password has been sent to the email address that you use for signing in to the Web UI.
If you selected the Manual option, enter in the popup a confirmation code sent to your email address, and then click Proceed.
In the New password popup, enter a new password, and then confirm the new password by re-entering it. After that, click Proceed.
You've successfully changed the password of the selected trading account.