Enable or disable 2FA

Learn how to enable, change, or disable 2FA methods for your Admin panel profile

Applicable to standalone solutions only

Enable 2FA

For additional protection against unauthorized access, enable two-factor authentication (2FA) for your Admin panel profile.

To enable 2FA:

1

Go to Security Settings in the menu.

2

Go to the Two-Factor Authentication tab.

3

Turn on the toggle for the 2FA method that you wnt to enable:

• Email — to receive verification codes to your email.

• Authenticator App — to use codes generated in an authenticator app, such as Google Authenticator.

Two-Factor Authentication tab

4

• For 2FA with email codes, no further action are required. It's enabled immediately.

• For 2FA via an authenticator app, follow the on-screen instructions to download the app (if needed), scan the QR code or enter the setup code, and start generating verification codes for your Admin panel profile.

Set up 2FA via auth app

Once 2FA is enabled, you’ll be prompted to enter a verification code after entering your credentials when signing in to the Admin panel.

Change your 2FA method

If you already have a 2FA method enabled for your Admin panel profile, you can switch to another one. When you change the method, the current one is automatically disabled, and the new one is activated.

To change a 2FA method:

1

Go to Security Settings in the menu.

2

Go to the Two-Factor Authentication tab.

3

Turn on the toggle for the 2FA method you want to use instead of the current one.

4

In the displayed popup, enter the verification code from your current 2FA method.

5

• If you disable 2FA via an authenticator app and enable 2FA with email codes, no further action are required. It's enabled immediately.

• If you disable 2FA with email codes and enable 2FA via an authenticator app, follow the on-screen instructions to download and set up the app to start generating verification codes for your Admin panel profile.

After changing your 2FA method, use the new one to get verification codes for signing in to the Admin panel.

Disable 2FA

It’s not recommended to disable 2FA, as it provides an important layer of security for your Admin panel profile. You should do so only when absolutely necessary, such as when troubleshooting access issues or replacing your 2FA device.

To disable 2FA:

1

Go to Security Settings in the menu.

2

Go to the Two-Factor Authentication tab.

3

Turn off the toggle for the 2FA method: Email or Authenticator App.

4

In the displayed popup, enter the verification code sent to your email or generated in your authenticator app to confirm the action.

The selected 2FA method is now disabled for your profile.