Withdraw funds from PAMM accounts
Learn how to withdraw funds from PAMM accounts to wallets, with admin approval and rollover-based processing of transfer requests
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Learn how to withdraw funds from PAMM accounts to wallets, with admin approval and rollover-based processing of transfer requests
Last updated
Was this helpful?
Funds can be withdrawn only from PAMM investment accounts. Any balance operations are prohibited on PAMM master accounts, which means that PAMM traders aren't allowed to deposit or withdraw funds from their PAMM master accounts.
To withdraw funds from a client's PAMM investment account, make a transfer from that account to a clients's wallet. Next, funds can be withdrawn from the wallet.
Transfer funds from a PAMM investment account to a client's wallet as follows:
Go to Finance > Transfers.
Click +Create at the upper-right page corner.
From the clients list, select a client for whom you want to transfer funds.
On the Transfer page, fill in the following fields:
In the From account dropdown, select a client's PAMM investment account from which you want to transfer funds.
In the To account dropdown, select a client's wallet to which you want to transfer funds.
In the Amount field, enter an amount that you want to transfer. The specified amount is duplicated in the Destination amount field.
Confirm the transfer by solving a math problem and entering a result in the Verification code field.
Click Save to create the request to transfer funds.
If your system is configured to require an admin's approval for transfers, then go to Clients > Requests and approve the request. Requests to transfer funds to/from PAMM investment accounts are assigned the Pamm Transfer type.
