Withdraw funds from PAMM accounts
Last updated
Last updated
Funds can be withdrawn only from PAMM investment accounts. Any balance operations are prohibited on PAMM master accounts, which means that PAMM traders aren't allowed to deposit or withdraw funds from their PAMM master accounts.
To withdraw funds from a client's PAMM investment account, make a transfer from that account to a clients's wallet. Next, funds can be withdrawn from the wallet.
Transfer operations between PAMM investment accounts are prohibited.
Funds can only be transferred between wallets and PAMM investment accounts denominated in the same currency.
Transfer funds from a PAMM investment account to a client's wallet as follows:
Go to Finance > Transfers.
Click +Create at the upper-right page corner.
From the clients list, select a client for whom you want to transfer funds.
On the Transfer page, fill in the following fields:
In the From account dropdown, select a client's PAMM investment account from which you want to transfer funds.
In the To account dropdown, select a client's wallet to which you want to transfer funds.
In the Amount field, enter an amount that you want to transfer. The specified amount is duplicated in the Destination amount field.
Confirm the transfer by solving a math problem and entering a result in the Verification code field.
Click Save to create the request to transfer funds.
If your system is configured to require an admin's approval for transfers, then go to Clients > Requests and approve the request. Requests to transfer funds to/from PAMM investment accounts are assigned the Pamm Transfer type.
On PAMM accounts, balance operations aren't executed immediately. Instead, requests for their execution are created, which are then processed during that are run on PAMM master accounts. You can view lists of pending and executed requests on the Balance tab in the details of master and investment accounts (refer to View and execute pending PAMM requests).
When withdrawing all available balances from a PAMM investment account subscribed to a PAMM master account, the investment account is automatically unsubscribed from the master account.
