Add a profile picture and nickname to a client profile

Learn how to add and manage clients' profile pictures and nicknames in the Back Office

You can add a profile picture and nickname to a client profile in the Back Office. The profile picture is applied as an icon to client's master accounts and together with the nickname is displayed on the Leaderboard and other pages in the Web UI.

Once added, a profile picture and nickname are automatically applied to the existing and new client master accounts.

Add a profile picture and nickname as follows:

1

Go to Clients > General.

2

From the clients list, select a client for whom you want to add a profile picture and nickname, and then click the Edit client button.

3

To upload a profile picture, click the Edit button displayed in the profile picture area, and select an image file on your computer. You can adjust the size and position of the picture.

You can upload a PNG or JPG image. The minimum image resolution is 4500 × 4500 pixels. The maximum file size is 10 MB.

4

To set a nickname, click the Edit button displayed on the right of the Nickname field and enter a nickname.

5

Click Save to apply the changes.

The profile picture can be changed, but can't be removed.

The nickname can be changed or removed.

Client tab in client details

The client can view the picture and nickname added to their profile upon navigating to Profile > Settings in the Web UI.

Allow or disallow clients to change their profile pictures and nicknames

1

Go to System > Settings.

2

To allow clients to change their profile pictures and nicknames in the Web UI, set the Change a userpic and Change a nickname fields to Enabled; to disallow – set these fields to Disabled.